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Frequently asked questions
We recommend booking 3-4 months ahead for peak seasons (summer, Fashion Weeks, and holidays) to secure the best accommodations and experiences. For off-peak travel, 2-3 months is typically sufficient.
Here's our complete planning and payment process:
- Initial Consultation (Free): A 30-minute consultation via video call, phone, or chat to understand your travel style, interests, and preferences.
- Design Fee: A €150 deposit to craft your Paris experience (applied toward your final booking; non-refundable after planning begins).
- Custom Itinerary: Within 5 business days, you'll receive your personalized travel plan featuring accommodations, activities, and transportation. This includes two rounds of refinements.
- Final Booking: Once you approve the itinerary, we apply a service fee (5-10% of total trip cost, minus the planning deposit) and secure all reservations.
- Pre-Trip: Your travel planner conducts a detailed briefing with essential trip information and remains available 24/7 throughout your stay.
We understand plans change. Please contact us immediately to discuss any modifications. While we'll do our best to accommodate changes, modification fees may apply depending on supplier policies and timing of the request.
Since each itinerary is custom-made, cancellation policies vary by airline, hotel, and vendor. We will explain all cancellation terms before finalizing your bookings. Our service fee is not refundable after confirmation.
Yes, we offer private luxury airport transfers with professional drivers who monitor your flight status and adjust for any schedule changes.
Absolutely. We can arrange wheelchair-accessible transportation, rooms, and activities. Please inform us of any specific requirements during the planning phase.
We welcome travelers of all kinds, from solo adventurers to intimate groups of up to 10 people. Each itinerary is carefully tailored to provide the optimal experience for your specific group size.
Yes, we provide detailed visa requirement information and assist with document preparation. However, travelers must submit their own visa applications.